Computer Lab Support Technician

High Tech Genesis Inc.

Ottawa, ON (Canada)

Category: Support

Posted on: 21 Mar 2024
Employment type: Full-time
Contract Type: Permanent

High Tech Genesis is looking for a dedicated Lab Support professional with a passion for hands-on technical work. Do you thrive in fast-paced environments and excel in managing IT infrastructure? We are currently seeking a talented individual to join our team as an IT Lab Technician.
This is an excellent opportunity to showcase your technical skills, work independently, and contribute to the success of a great organization.

Roles and responsibilities: • Troubleshooting various routing/switching/generic lab equipment • Opening/tracking cases for the lab team to expand infra system • Work with lab team installing new equipment • Update/recovery of ESXi VM and baremetal Linux servers • Tools/Software - Assist with the development and upkeep of automated tooling that keeps the lab environment running. This will be dependent on the level of scripting skills • Lab Equipment Analysis and Recovery - Working with engineering team to identify and resolve issues with lab equipment (primarily Cisco routers/switches, PDU and console servers) • Work with a Linux environment, experience with scripting languages would be beneficial (bash, tcl, python)

Required skills and experience: • Experience working with switching/routing • Experience (un)racking equipment from frames • Experience cabling in a data center environment • Experience working in a data center • Experience setting up and supporting Linux server Optional skills: • CCNA • UCX experience • VMware experience Soft skills: • Have a high EQ • Able to get along with most people • excellent written and verbal communication skills in English

High Tech Genesis Inc. is an Equal Opportunity Employer. Diversity and inclusion are at the core of our values. Please be advised:

  1. Applicants must have the legal right to work in Canada.
  2. Kindly submit your resume in MS Word format upon application for this position.

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