Social Media Manager Assistant

Engage Partners, Inc., New York, NY (United States)

Category: Other techies

Posted on: 02 Dec 2019

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Position Summary:

We are looking for a qualified community manager to join our team and be responsible serving as an advocate for our cosmetic brand on all social networks. Communicating with our entire community, fostering engagement and growth, as well as assisting with any customer service inquires that are on our social media platforms.


  • Report to Senior Manager of Social Media
  • Respond to comments and customer queries in a timely manner. No comment, question or query is too big or too small.
  • Monitor and report on product feedback and online reviews to proper marketing and product teams
  • Build relationships with customers, potential customers and encourage conversation
  • Some product copy/ creation of social captions for monthly calendar
  • Assist with inbound PR/Influencer collaboration requests
  • Assist in monitoring and reporting the impact on social conversation and engagement and share this within the marketing team in weekly and monthly meetings and recaps
  • Stay up-to-date with digital and social technology trends

(KSA) knowledge/experience, skills, ability & attitude:

· Experience –3+ year’s working in social media and community management and track record of building engagement within a community for a brand. Knowledge of online marketing and marketing channels.

· Education – BS degree in Marketing or relevant field

· Knowledge and passion for Beauty and Cosmetics product

· Extremely detailed oriented, thrives infast-paced environment. Excellent verbal communication skills. Excellent writing skills. Creative.

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Job Source: Ziprecruiter (Will expire by: 2020-01-16 00:00:00)

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