Comcast's Technology & Product organization works at the intersection of media and technology. Our innovative teams are continually developing and delivering products that transform the customer experience. From creating apps like TVGo to new features such as the Talking Guide on the X1 platform, we work every day to make a positive impact through innovation in the pursuit of building amazing products that are enjoyable, easy to use and accessible across all platforms. The team also develops and supports our evolving network architecture, including next-generation consumer systems and technologies, infrastructure and engineering, network integration and management tools, and technical standards.
Comcast Technology Solutions (CTS), the industry-leading provider of broadband video management and publishing solutions, is hiring a multi-talented Dedicated Support Engineer (DSE). CTS helps content providers and video sites meet their unique broadband video publishing requirements. Our services scale with our customers' operations and support their business model with an open, versatile approach to providing the ideal technical solution for their needs.
This DSE 1 position takes a leading role in the operation and maintenance of a large, distributed Video-On-Demand (VOD) processing workflow in support of Comcast X1, Online (Xfinity TV), and periphery sub-systems. This system performs automatic mass processing of video assets numbering in the millions--including ingest, encoding, distribution, QA, and more. X1 is the world's leading entertainment system providing a high-quality user experience.
The ideal candidate will possessstrong troubleshooting instincts and IT support experiencewithService-Oriented Architecture (SOA) experience, an understanding of operational needs surroundingscale, high-availability, and performance. Experience with operating and troubleshooting enterprise systems usingRESTful servicesis criticalfor this position.
Core Position Competencies
Responsibilities in greater detail
Comcast is an EOE/Veterans/Disabled/LGBT employer
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