Technical Account Manager - Apple Cloud Services
Palo Alto, CA (United States)
cloud web-services amazon-web-services
Apple is growing our Apple Cloud Service (ACS) team and looking for a technical account manager take on internal customer engagements. This role will centralize ACS engagement for large internal customers and build a disciplined communication and product alignment practice to support technology and velocity.
In this role you be a member of an Apple team to advance our hybrid cloud strategy by engaging with ACS customers and aligning internal product needs with the right solutions. You will provide insight to our internal infrastructure teams and cloud offerings to adapt to identified customer needs and expand our technology.
In this role youll help our teams by mapping out solutions to some of their complex technical challenges. Youll provide direction, mitigate risk and offer solutions tailored for their business needs. From migrations of existing workloads to building advanced cloud-native solutions, youll help shape and execute to increase agility, improve security, reduce costs and meet utilization targets.
You bring a balance of technical depth and interpersonal skills to drive collaboration and coordinate with partners throughout the organization. Youll work closely with engineering, infrastructure, platform and SRE teams to align on operational priorities and roadmaps. You will formalize the customer engagement to provide clear customer requests and ACS priorities.