Help Desk IT Support

Tech Technology, Reston, VA United States

Category: Support

Posted on: 08 Oct 2019

  • Android

Tech Technology is seeking an IT Help Desk Technician to join one of our companies internal team of technicians! They will resolve computer-related issues for our employees.

Responsibilities:

  • Provide technical assistance with computer hardware and software
  • Able to resolve any trouble ticket related to desktop and laptop computers
  • Resolve issues for users via phone, in person, or electronically
  • Recommend hardware and software improvements
  • Strong Office 365 experience
  • iPhone and Android trouble shooting experience
  • Track customer issues and resolutions

Qualifications:

  • Previous experience in IT, customer service, or other related fields
  • Ability to build rapport with fellow employees
  • Strong troubleshooting and critical thinking skills
  • Positive and professional demeanor
  • Must be very organize
  • Must have an always help attitude when helping our team

Requirements:

  • Must be able to obtain a Public Trust Clearance
  • Excellent English written and communication skills
  • Must be organize and neat

Job Source: Ziprecruiter (Will expire by: 2019-11-22 00:00:00)

Apply Now

Job Source: Ziprecruiter

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