Desktop Support Technician

The Fountain Group, Seattle, WA (United States)

Category: Other techies

Posted on: 18 Sep 2019

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My name is Oliver, and I am a Recruiter with The Fountain Group. We are a national staffing firm and are currently seeking a Quality Engineer candidate for a prominent client of ours. The offices are located in Bellevue, WA.

Job Description:

  • Will provide remote and local IT and desktop support by troubleshooting, diagnosing, installing and configuring a variety of hardware and software.
  • Assist in application support issues, such as access provisioning and various app configuration changes.
  • Provide excellent customer service and exercise sound judgment to provide timely resolution of problems.
  • Will maintain in-depth knowledge of all desktop systems, applications, and technologies.
  • Hardware provisioning, imaging, troubleshooting, and software installation for laptops (Apple & Dell), desktops (Dell), and corporate owned/BYOD mobile devices (IOS/Android) along with standard peripherals.
  • User and administration of operating systems including Mac OSX/IOS, Windows, and Linux Ubuntu.
  • TCP/IP networking support and troubleshooting of a corporate user and remote user environment with LAN, WAN, and VPN implementations globally.
  • Troubleshooting a variety of client, mobile and cloud applications office software (Microsoft Office, Gapps, Browsers,, etc.).

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Job Source: Ziprecruiter (Will expire by: 2019-11-02 00:00:00)

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