Technical Support-Java Coding

CodeForce 360, San Jose, CA (United States)

Category: Support

Posted on: 10 Sep 2019

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Job Title: Technical support-Java coding

ABOUT CodeForce 360

Making a career choice is amongst the most critical choices one can make, and it’s important for the choice to be calculated with factors such as a company’s run of success since its inception and more. But, when you come across a company that has reputation proven with nothing but an illustrious run of success since the day it began, you don’t need to think of anything else. That’s precisely what some of our employees and prospective employees think when they came across CodeForce 360.

Our growth is clearly evident in the list of awards we’ve accumulated over the years. Some of these awards include:

Forbes Magazine America’s Most Promising Companies, 2013

Inc. 5000 America’s Fastest Growing Private Companies

Staffing Industry Analysts America’s Fastest Growing Staffing Firms in the US, 2016, 2017

We look forward to work with you.

Position Overview

Technical support-Java coding


• PHP Programming Language - Technical Support Agent will act as the functional and technical lead for the workflows with the following job functions:

• Monitor In-Store queues and assign cases to appropriate individuals (including self) ensuring timely delivery and meeting the targets

• Main point of contact of POMs and PTMs for all In-Store related support including cases, issues and risks, team capacity etc

• Conducts and execute quality reviews

• Generates, analyzes and investigates weekly metrics ensuring that all cases are within targets

• Provides weekly status report to Operations Manager and leads the weekly/bi-weekly business review with stakeholders discussing metrics, team capacity, utilization

• Core Java proficient with at least 3 years experience in coding, support and testing

• Core Java proficient with at least 3 years experience in coding, support and testing

• At least 1 year working experience in Python, PHP, Experience in using different tools such as Android SDK, Critique, Cider

• At least 1 year team lead experience

How to Apply

JobId: 19-13798

For more information please contact below:



Qualified individuals will be contacted for an interview.

Job Source: Ziprecruiter (Will expire by: 2019-10-25 00:00:00)
Job Source: Ziprecruiter

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